Cancellation and Refund Policy

Cancellation & Refund Policy

Last updated: 20 March 2026

This Cancellation & Refund Policy applies to all purchases made through The Progression Pathway, including:

• theprogressionpathway.com
• The Progression Hub (including mobile applications and platforms)
• Any associated programs, courses, memberships, coaching, or services

1. Overview

By purchasing any product or service from The Progression Pathway, you agree to this Cancellation & Refund Policy.

Due to the nature of digital content, online programs, and coaching services, refunds and cancellations are handled as outlined below.

2. Right to Cancel (UK & EU Consumers)

If you are a consumer based in the UK or European Economic Area (EEA), you may have a legal right to cancel your purchase within 14 days of purchase, without providing a reason.

However:

• This right may be lost if you:
  • Access digital content
  • Begin using the service
  • Explicitly consent to immediate access

By purchasing and accessing our products or services, you acknowledge that you may waive your right to cancel once delivery has begun.

3. Digital Products, Courses & Programs

Due to the instant access nature of digital products:

• All sales are generally final
• No refunds will be provided once:
  • Access has been granted
  • Content has been accessed or downloaded

This includes (but is not limited to):

• Online courses
• Digital resources
• Self-paced programs

4. Memberships & Subscriptions

Cancellation

• You may cancel your subscription at any time
• Cancellation will apply to the next billing cycle

Important:

• No refunds are provided for:
  • Partial billing periods
  • Unused time
  • Failure to cancel before renewal

You will retain access until the end of your current billing period.

5. Coaching, Programs & Services

For coaching, facilitated programs, or services:

• Refunds are not guaranteed once the service has commenced
• Any exceptions are at the sole discretion of the Owner

If a payment plan is agreed:

• You remain responsible for completing all payments
• Missed payments may result in suspension of access

6. Exceptional Circumstances

We understand that exceptional situations may arise.

Refund requests may be considered on a case-by-case basis where:

• There is a technical issue preventing access
• There has been an error in billing
• Required service delivery has not been provided

All requests must be submitted in writing.

7. How to Request a Cancellation or Refund

To request a cancellation or refund, please contact:

📧 Email Support

Include:

• Your name
• Purchase details
• Reason for request

We aim to respond within 7 days.

8. Payment Processing

All payments are securely processed through third-party providers, including Stripe.

Refunds (where applicable) will be issued:

• Using the original payment method
• Within a reasonable timeframe

9. Changes to This Policy

We reserve the right to update this policy at any time.

The latest version will always be available on our website.

For more information:   Email Support